The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Golf course
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Brompton Road,
Gillingham (Kent),
United Kingdom,
ME7 5QT,
Kent
Map view
street view
Brompton Road,
Gillingham (Kent),
United Kingdom,
ME7 5QT,
Kent
City landmarks
Main Gate Rd
The Historic Dockyard Chatham
1.6
km
Castle
Rochester Castle
2.5
km
Museum
Royal Engineers Museum
760 m
Church
Rochester Cathedral
2.3
km
Stadium
Priestfield Stadium
2.2
km
Castle
Fort Amherst
1.3
km
Cemetery
Chatham Naval Memorial
1.1
km
Gillingham Pier Pier Approach Road
Medway Queen
1.5
km
Church
Gillingham Spiritualist Church
1.1
km
Main Gate Rd The Historic Dockyard
HMS Cavalier
1.3
km
13 Military Road
Nucleus Arts Creative Riverside Hub
1.2
km
272 High Street
Nucleus Arts
1.3
km
103 High Street
Francis Iles Galleries
1.4
km
Sun Pier House Sun Pier Sun Pier Medway Street
Sun Pier House Gallery
1.4
km
75 High Street
Nucleus Arts Rochester
1.4
km
Shopping Area
Pentagon Shopping Centre
1.2
km
Park
Medway Park
880 m
Museum
Guildhall Museum
2.4
km
97 High Street
Six Poor Travellers House
2.2
km
High Street
Eastgate House
2.2
km
Shopping Area
Dockside Outlet Centre
1.7
km
17-19 Crow Lane Opposite The Vines park
Restoration House
2.3
km
Museum
Huguenot Museum
2.2
km
Leviathan Way
Copper Rivet Distillery
2.0
km
Bridge
Rochester Bridge
2.5
km
Synagogue
Chatham Memorial Synagogue
1.8
km
Park
The Strand Leisure Park
2.3
km
Church
St Peter with St Margaret
2.7
km
Castle
Upnor Castle
6.7
km
Nearby
Lines Terrace
Great Lines Heritage Park
430 m
Restaurants
Cool Beans Coffee & Bistro
570 m
17 High Street Brompton
Oasis Cafe
650 m
Unit 2 Britton Farm Mall
Brompton Cafe
620 m
5 High Street
Tai Won Mein Noodle House
720 m
59 High Street
Cafe Jaer
720 m
52 High Street
Falcon Cafe
880 m
95 Marlborough Road
Gillingham Grill
890 m
3 Skinner Street
Dixy Chicken
1.1
km
46 Canterbury Street
Bombay to Gillingham
1.1
km
52 Canterbury Street
Cafe Time
1.0
km
1 James Street
KFC
1.2
km
106/110 Canterbury Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.6
Location
7.8
Service
8.8
Dining
6.2
Guest reviews
7.4/10
based on 5 reviews
3.5/5
based on 806 reviews
8.1
8.1/10 based on 3825 reviews
#3 of 3 hotels in Gillingham based on Tripadvisor
Philip
United Kingdom,
May
2024
6.0/10
My stay at the hotel had its ups and downs. The rooms, although in need of refurbishment, were spacious and provided a separate area for the kids. The service was top-notch, especially thanks to Leigh, our server, and the friendly staff at reception and in the bar. The location had its charm despite some untidiness nearby. Dining was below par with rushed service and poor-quality ingredients. Facilities were basic with room for improvement.
Rooms
6.0
The rooms felt a bit tired and dated but were adequate. A fan helped with the warmth, and the separate children's bedroom was a plus.
Service
8.0
The staff, especially Leigh and the Russian lady in the bar, were superb. Reception was helpful with the wifi, and breakfast service was friendly.
Location
7.0
Despite some untidiness, the location was reasonable, providing access to local attractions and nearby towns like Rochester and Whitstable. The immediate surroundings were pleasant.
Dining
5.0
The dining experience left much to be desired with rushed service and poor-quality ingredients. Breakfast was chaotic with long queues and short staff.
Facilities
5.0
Basic facilities with room for improvement.
John
United Kingdom,
January
2024
7.8/10
I found the hotel to be a cozy stay with exceptionally warm rooms. The cleanliness was top-notch, although the bathroom gave a hospital-like feel. The mattress was comfortable, but the pillows were a little too flat for my liking.
Rooms
8.0
The rooms were exceptionally warm, clean, and cozy despite the hospital-like bathroom ambiance. The mattress offered a comfortable sleep, though the pillows were a bit flat.
Service
9.0
The staff was so friendly and accommodating, making our stay pleasant. From the reception to housekeeping, everyone was helpful, though there were a few small mistakes on our booking that were quickly rectified.
Location
7.0
The hotel's location was perfect for my needs, close to the event I was attending and offering easy access to nearby towns like Rochester and Whitstable. However, the neighboring television noise was a bit of a downside for relaxation.
Dining
7.0
The dining experience was good with a nice variety of foods. The breakfast was adequate, but there were some disappointments reported by other guests. However, the service was not rushed, allowing a relaxed dining experience.
Facilities
8.0
The hotel facilities were convenient, offering everything needed for a comfortable stay. The presence of separate areas for dogs was a nice touch for pet owners.
Jill
United Kingdom,
December
2023
8.0/10
The hotel had some highs like good breakfast and friendly staff but also a downside with the heating not being on all night. The rooms, although old, were clean and comfortable, and the value for money was excellent considering the quality compared to higher-end chains.
Rooms
8.0
The rooms had lots of polished wooden furniture and, despite being a bit cold due to the heating, were clean and comfortable. I've paid double for poorer rooms in other hotels.
Service
9.0
The service was exceptional, the staff was very knowledgeable, friendly, and always on hand to help. The restaurant staff were prompt with meal deliveries and always had a smile.
Location
9.0
The hotel's location was ideal for various attractions like the Channel Tunnel, Royal Dockyard, and easy access to other towns like Rochester and Whitstable. It suited my needs perfectly.
Dining
7.0
The breakfast was good, although a bit cold on both mornings. The restaurant could offer more variety as there seemed to be limited options.
Facilities
7.0
The facilities were adequate, and the ample parking spaces were convenient. However, there could have been some improvements in the breakfast options.
Bernard
United Kingdom,
November
2023
7.4/10
My stay at the hotel was enjoyable overall. The rooms were clean and comfortable, and the staff was friendly and hardworking, especially during the busy breakfast period. The location was convenient for the attractions I wanted to visit, with free parking as a bonus.
Rooms
8.0
The breakfast room service was impeccably clean and great value at £52 per night. The only downside was the lack of a second bed side table which would have been useful.
Service
9.0
The staff, including room service, housekeeping, and welcoming staff, were friendly, helpful, and absolutely brilliant.
Location
7.0
The location was good for us with free parking and free wifi in the lounge to see various attractions. However, parts of the area felt like an unused building site.
Dining
6.0
The dining experience was mixed, with the breakfast being more than adequate, but there were some issues with the desserts.
Facilities
7.0
The facilities overall were nice, but there were some minor issues with noise from the pipes in the room.
Geoffrey
United Kingdom,
August
2023
8.0/10
I had a pleasant stay at the hotel, with clean and comfortable rooms and friendly and helpful staff. The dining experience had its ups and downs but overall good. The location was ideal for my needs, and the facilities met my expectations.
Rooms
8.0
The rooms were quiet, got quite warm, and had all the necessary amenities like a hairdryer, tea/coffee supplies, a large step-in shower, and radiators for heating. The hotel is spread across 3 floors with a lift.
Service
9.0
The staff was very friendly, helpful, and provided a more personal touch than larger chains.
Location
9.0
The location was perfect for my needs, allowing easy access to attractions like the Royal Dockyard, Royal Engineer Museum, and nearby towns like Rochester and Whitstable. The proximity to the local Park Run start was a bonus.
Dining
7.0
The dining experience varied, with some good and not-so-good meals. The breakfast had its inconsistencies but overall satisfactory. The homemade tofu was a unique offering.
Facilities
7.0
The facilities were good, addressing the basic needs of guests. However, there were occasional lapses in the dining service that could be improved.